Jiangxi will deploy the "governor’s mobile phone" and "governor’s mailbox" to open.

  Xinhuanet Nanchang, August 19 (Reporter Li Xingwen) Facing the ardent expectations of the masses, the Jiangxi provincial government made it clear on the 19th that it will open the "Governor’s Mailbox" as soon as possible on the basis of the early announcement of the "Governor’s Mobile Phone", and this channel for accepting people’s livelihood demands will be extended to 99 counties (cities, districts) and relevant provincial units, forming a three-level network of people’s voice channels at the provincial, city and county levels, and listening to people’s voices on the spot nearby.


  This is what the reporter learned from the working meeting of opening "provincial (city) long mobile phones and mailboxes" in Jiangxi Province held in Nanchang on the 19th.


  At the beginning of August, Jiangxi announced two "governor’s mobile phone" numbers and 11 "mayor’s mobile phone" numbers, which were specially used to receive reports of illegal affordable housing and low-rent housing. Unexpectedly, a large number of calls came in at the same time, which once caused the channels of the two "governor’s mobile phones to be blocked, and the staff responsible for answering and recording the calls were overwhelmed, and the two phones became a veritable" people’s livelihood hotline ".


  Wu Xinxiong, governor of Jiangxi Province, said that people’s enthusiastic calls are a trust in the "governor’s mobile phone" announced by Jiangxi Province, and the government can also grasp social conditions and public opinion in time through this channel and take effective measures to improve its work. In order to further broaden the channels of people’s voices, better understand people’s feelings, observe people’s opinions, relieve people’s difficulties, strengthen supervision over the implementation of major policies and measures at the grassroots level, and promote the openness of government affairs, on the basis of previous work, on the 19th, the Jiangxi provincial government again introduced measures to ensure the effective operation of the "governor’s mobile phone" and "governor’s mailbox".


  These measures include: adhering to the principle of linkage between provinces, cities and relevant departments to accept appeals. The Jiangxi provincial government requires that 99 counties (cities, districts) and relevant provincial units in the province should promptly open "city (county) long mobile phones and mailboxes" and "department (bureau) long mobile phones and mailboxes" to form a three-level network of people’s voices at the provincial, city and county levels, with communication and coordination, and listen to people’s voices nearby.


  Adhere to the principle of territorial responsibility for handling the problems reflected by the masses for approval and feedback. The Jiangxi provincial government requires that the problems reflected by the masses to the "provincial (city) long mobile phones and mailboxes" should be implemented in accordance with the principle of "who is in charge and who is responsible". The location of the responsibility should be handled according to the responsibilities, and all relevant departments should work together to promote it, and should not be perfunctory and buck passing.


  Adhere to the principle of investigation and verification, handling and publishing, and give feedback to the masses. The Jiangxi provincial government requires all localities and departments to seriously investigate and deal with the problems reflected by the masses, answer the phone calls that can be answered on the spot, answer the general questions on the same day, answer the general questions that need to be investigated and verified within 10 days, and answer the major questions within two months in accordance with the relevant regulations on letters and visits, so as to ensure that all the pieces are managed and answered.


  As of August 18th, Jiangxi "Governor’s Mobile Phone" received a total of 6,044 calls, including 961 calls about affordable housing and low-rent housing, accounting for about 16% of the total calls, and 5,083 calls about civil disputes, social security, employment and other issues, accounting for about 84% of the total calls. For a large number of calls from the masses, the staff have carefully recorded, classified and filed.


  Tan Xiaolin, Secretary-General of Jiangxi Provincial Government, said that in order to solve the problem that a large number of incoming calls blocked the channel, the Jiangxi Provincial Government decided to use the network platform and technical support of local mobile companies to open the "Governor’s Mobile Phone" and "Governor’s Mailbox" which integrates incoming calls, mobile phone text messages and emails in the near future, specifically to handle people’s demands.


  It is understood that the Jiangxi Provincial Bureau of Letters and Calls will arrange a special person to be responsible for the answering, registration and classification of the "governor’s mobile phone" and "governor’s mailbox". The construction department will be responsible for problems involving low-rent housing and affordable housing, and the petition department will be responsible for the transfer, supervision, feedback and reporting of other people’s livelihood demands; The discipline inspection and supervision department will strengthen supervision and inspection, and be responsible for the supervision of the implementation of central and provincial policies and the investigation and handling of violations of laws and regulations.

Editor: Han Yan